Administrative processes in the Import department at Veiling Rhein-Maas

At Veiling Rhein-Maas, the Import department ensures that flowers and plants arriving from countries such as Israel, Ethiopia, Kenya, Turkey, Spain, Portugal, Italy and other countries can be auctioned successfully. The Import department's work includes e.g. unpacking and preparing products, an initial check of quantity and quality as well as the administration of imported goods. This time, the auction introduces Marianne Hanßen, who is responsible for most of the administrative tasks in the department.

Packing lists
“One of my main tasks is the handling of incoming packing lists. Among other things, I transfer the lists into the administrative system of Veiling Rhein-Maas, adding missing product codes and correcting wrong ones. I also control the filled-in grading codes, which become increasingly important for a successful sale at the auction. Suppliers need to send their packing lists to at least one day before the products arrive here in Straelen-Herongen before 12:00 pm. If the supply is planned for a Monday, we need to receive the packing lists at least on the preceding Saturday (also before 12:00 pm)", explains Marianne.

Please don’t change the structure of the packing lists regarding rows and columns, because those can’t be handled automatically anymore. Finally, please always fill in a shipment number in order to ensure an error-free billing process.

Mandatory indication of stems per bunch (L11)
"The information about the number of stems per bunch (L11) is mandatory for all cut flowers as of 1 of January 2019. The regulation prevents mistakes in the logistical process of customers and simplifies the sale of cut flowers via web shops", says Marianne.

Supplying this information leads to lower costs for customers, more satisfied consumers and ultimately better pricing and more revenue. Veiling Rhein-Maas has advised its suppliers to include the information already from 1 October 2018 onwards. All existing characteristic codes for cut flowers can be found here.

If you have any questions concerning the topics above, please get in touch with Angela Neubauer, Head of Service and Import Center, or your contact person at the Assortment and Import Management.

For more information:
Veiling Rhein-Maas

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