Although digitalization made great strides in the past year, there are still many benefits to be gained. For the fresh produce sector specifically, Zofto Solutions has been established. “With our software tools, we can digitalize any ‘paper’ procedure in a very uncomplicated way,” says Anton Alibekov with Zofto Solutions. “Our tools automate processes like in-house quality inspections, checklists, as well as signing documents.” All reports can be accessed through one portal.
One area of expertise that is highlighted in this article is quality control. To digitalize quality inspections, data can simply be entered directly into a table or phone. In the application, a picture of the product can be added while inspecting. Sign off takes place with a digital signature, and that finalizes the report. It can be instantly shared and opened or accessed at a later stage through the online portal. Zofto’s Fruit and Vegetable Quality report structure has a database that includes over 200 programed fruit and vegetable varieties that can be drawn from, in case company-specific quality standards are not available.
“Our software tools are custom built for each company as the needs of companies differ,” said Alibekov. “We will personally customize our structure to ensure optimal performance for each client and offer something for everyone’s needs. If a customer wants a simplified report structure, we can deliver, but if there is a need for more elaborate reports, our tools can provide these, too.” Before implementing a software tool, Zofto Solutions discusses with the client which solution would work best.
Consolidated reports and eliminating human error
Five Crowns Marketing, 4th-generation farming family in California, has been working with Zofto solutions for the past six months and shares how digitalization has benefited them. “Working through the challenges that our industry faced in 2020, we recognized a need to improve communication and elevate our Quality Assurance and Quality Control programs,” says Kelly Partch with Five Crowns Marketing. Zofto Solutions has provided the tools to digitalize key QC and QA communications. “Previously, we would utilize a variety of applications and programs, including WhatsApp, templates, and Excel to generate and distribute QA reporting. With Zofto, we are eliminating human error while providing consolidated quantitative reports that support field, logistic, and sales teams.” Click here for an example of a quality report.
Screenshot of part of a Quality Control report.
“We’ve always focused on delivering the best possible experience to our customers as well as the end-consumers who enjoy our products throughout the year,” said Partch. “Zofto has provided us the confidence that our staff has accurate customized reports available to ensure we meet both customer and farmer needs from our tables, phones, or office. Their customized solutions as well as response times exceeded our expectations while working with the Zofto team,” Partch continued. “We are excited to see where we can partner with them next to enhance other aspects of our business.”