With the introduction of the Explorer, Floriday is seeing more and more buyers ordering through Floriday. Every day they search for thousands of different items they can filter on. To continually improve the quality of this offer on Floriday, it is now possible in the Explorer for buyers to place a notification on items where information is missing or incorrect. This notification will go directly to the relevant grower.
If a buyer sees an item for which the photo does not look right, the availability is incorrect, an item feature is missing, or loading is not set correctly, it is now possible to notify the grower of this. Buyers can submit a comment for clarification, and the feedback will go directly to the grower. Buyers can also see an overview of all notifications already made by their immediate colleagues.
Working together for optimum supply information
Growers can get straight to work on the notification they receive by editing the relevant item and processing the notification. Does the grower disagree with the feedback? Then the grower can reject the notification and send the reason for the rejection.