This Q&A is for growers, buyers and relations of Royal FloraHolland and is revised daily in response to new information.
- Why a new supply regulation?
- What does the new supply regulation look like?
- How will the numbers I am allowed to supply be calculated?
- Where can I find the numbers that apply to me?
- I do not yet have an account in Floriday. What should I do?
- I don't see any data in my Floriday Dashboard?
- Does the percentage shown in Floriday apply per clock or over all clocks?
- Do I have to create my EAB`s in Floriday?
- I have a new product / how do we deal with growers in a new product group? May I supply them as well?
- What is the difference for a member-supplier and supplier what can be supplied?
- Our nursery changed cultivation last year and had virtually no production. Now I do have production. How should I deal with this?
- In the past weeks/months my nursery has been expanded. As a result, we now have a different production than in 2019. What should I do now?
- In the numbers for 2019, has BVO, Eelde and the Rhein Maas Auction also been taken into account?
- May I complete a trolley?
- The numbers in Floriday are not correct in my opinion / I see different or no numbers. What should I do?
- I do not agree with the specified percentage of my product group
- Are the maximum quantities in the new supply regulation as a total or per location?
- What if I expand my business in 2020 (more ha)?
- Can the percentages be increased if there has been less throughput the previous day?
- Now that RFH regulates the maximum numbers, can I as a grower supply A2 or B trade again?
- Our company processes the trade of various growers. Can we gain insight into Floriday to see what the maximum supply per grower is?
- What does the excess policy entail?
- What costs / penalty will be charged if too much is brought in?
- Are we still dealing with the current throughput costs?
- Can't RFH decide to go to 3 auction days without waiting?
- Will auction clocks or locations be closed?
- How can our emergency measures continue to be sufficient for the future? Isn't support from external specialists desirable in this crisis?
- Is it true that the calculation rules for seasonal growers have changed?
- How do I know when the percentages will be updated and I will therefore be able to supply more or less?
- What will be done with my products if I oversupply?
- The pricing of my product is very good. Can the percentage go up?
- Have the differences in the days of the week been taken into account in the calculation of the numbers?
- How is the FPC involved in the product percentages?
- Why doesn't RFH let go of supply regulation and let the market do its job?
- Is it true that a daily product update at FPC level is sent to growers?
- Will customer service also be open and reachable this weekend?
- I may (rightly) supply less and put more batches on a trolley. Can RFH temporarily waive the batch levy?
- What is growers' general perception of supply regulation?
- What do growers think of the commitment and involvement of RFH?
- Are self producing batches allowed on the clock?
- Is it true that non-members are not allowed to use the RFH member supply numbers to access the RFH platform?
- Is RFH going to increase the membership fee due to reduced revenues?
- Is RFH, just like the Rhein Maas Auction, thinking about fewer auction days?
- Does the corona crisis affect Royal FloraHolland's decision to make environmental registration and certification compulsory for all suppliers on the marketplace?
- My question is not here?
